Terms of Service

Terms of Service

Last updated: 06-04-2026

Welcome to Capou. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Throughout these Terms of Service, the terms “we”, “us”, and “our” refer to Capou. The terms “you” and “your” refer to the user or customer of our website.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms will result in an immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

4. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will be completely accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of any product or service.

Payments must be made through the available payment methods offered at checkout.

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

7. Shipping

We offer worldwide shipping.

Shipping is free on orders over €50. For orders below this amount, shipping costs may apply and will be displayed at checkout.

Orders are typically processed within approximately 1–3 business days before being shipped. Delivery times may vary depending on the destination and carrier.

We are not responsible for delays caused by customs, postal services, or external factors beyond our control.

8. Returns and Refunds

Returns and refunds are handled according to our Return Policy. Customers are encouraged to review our Return Policy before making a purchase.

If you believe your product is defective or incorrect, please contact us at info@capouhouse.com.

9. Third Party Links

Certain content, products, and services available via our website may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites.

10. User Comments, Feedback and Other Submissions

If you send certain submissions such as comments, suggestions, proposals, or feedback, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction.

We are under no obligation to maintain comments in confidence or to respond to them.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

13. Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content for:

unlawful purposes
violating international, federal, provincial, or state regulations or laws
infringing upon intellectual property rights
harassing, abusing, insulting, harming, defaming, or discriminating against others
submitting false or misleading information
uploading malicious code
collecting personal information of others
interfering with security features of the website

We reserve the right to terminate your use of the service for violating any prohibited uses.

14. Limitation of Liability

Capou shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of our website or products.

Your use of our service is at your sole risk.

15. Indemnification

You agree to indemnify, defend and hold harmless Capou and its affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand due to your breach of these Terms of Service.

16. Severability

If any provision of these Terms of Service is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.