capouhouse

We ship worldwide. Whether you're in Europe, North America, Africa, or anywhere else, we deliver to most countries. You can check if we ship to your location at checkout by entering your address. Shipping times vary by destination but typically take 7–15 business days.

If you're not happy with your order for any reason, you have 30 days from the date of delivery to request a return. Just send us a message with your order number and tell us what's wrong, we'll take it from there. No lengthy forms, no back and forth. Items must be unused and in their original packaging to be eligible.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to follow your package. If you haven't received a tracking email within 3 business days of placing your order, check your spam folder first, and if it's not there, get in touch with us and we'll look into it straight away.

Yes. Our store runs on Shopify, which is one of the most trusted e-commerce platforms in the world. All payments are processed through secure, encrypted checkout, we never store your card details. We accept all major credit and debit cards, as well as PayPal and other local payment methods depending on your region.

The easiest way is to email us directly at info@capouhome.com — we reply within 24 hours, Monday to Friday. For faster help, include your order number in the message so we can pull up your details straight away. We're a small team and we actually read every message we get.